Direct mail can be a powerful marketing tool, allowing businesses to reach out to potential customers in a targeted and personalized way. But with any marketing campaign, it’s important to carefully consider which prospects you should be targeting. After all, the success of a direct mail campaign often depends on getting the right message in front of the right people at the right time.
So, how do you work out which customers or prospects to send a direct mail pack to? Here are a few key factors to consider:
- Demographic data: One of the first things to consider when determining who to target with your direct mail campaign is their demographic data. This can include things like age, gender, income, education level, and geographic location. By identifying the demographic characteristics of your ideal customer, you can better tailor your message and increase the likelihood of success. Focus attention on zero-party data or first-party data so you can be confident of the provenance and accuracy of the data.
- Purchase history: Another important factor to consider is the purchase history of your potential purchasers. Classic recency, frequency and monetary value analysis can help you select the best customers to mail, and a similar approach can be taken in combination with lifestyle data for prospects when working with data co-operatives.
- Interests and hobbies: In addition to demographic data and purchase history, it can be helpful to consider the interests and hobbies of your potential customers. For example, if you are selling outdoor gear, you may want to target individuals who are interested in hiking, camping, or other outdoor activities. By tailoring your message to their interests, you can make your direct mail pack more relevant and increase the chances of success. Again, focus on zero or first-party data collection to ensure provenance and accuracy.
- Permission: Finally, it’s super important to make sure that you have decided upon the most appropriate lawful basis for processing data and to ensure you only mail people where you are certain the criteria for that lawful basis have been met. This isn’t only about compliance, it’s about performance too. By only sending direct mail to individuals who know that you are going to write to them, you can avoid coming across as spammy or intrusive, and increase the chances that your message will be well-received.
Overall, the key to determining which customers to send a direct mail pack to is to carefully consider their demographic data, purchase history, interests, and permission status. By doing so, you can create a targeted and effective direct mail campaign that is more likely to deliver results.
Nigel Goldthorpe
Data Geek - an analytical head putting performance metrics at the heart of everything he does!